Calls it's set up for
Your receptionist starts from a template built for this trade, then we tailor it to your services, hours, service area and rules before it answers a real customer.
- No-heat and no-cool calls
- Furnace, AC and heat pump repairs
- Seasonal tune-ups and maintenance
- Installs, duct cleaning and thermostats
How it handles them
Emergencies go to you
No heat in freezing weather with vulnerable people at home, a burning smell, or a carbon monoxide alarm are escalated and transferred to the number you choose.
Appointment requests
Offers your two-hour arrival windows and records the caller's preferred time, ready for your team to confirm.
After hours
Shares your office hours and offers an urgent transfer for total heating or cooling failures in extreme weather.
What it asks every caller
Collected the same way on every call, and never made up. You can change the questions during setup.
- 1Full name
- 2Phone number
- 3Property address
- 4Is system heating or cooling, and is it completely out?
- 5Approximate age of equipment
- 6Preferred appointment window
Every call becomes a summary in your dashboard with the caller's details, what they need and the time they asked for.
Pricing
Plans start at $199/month, plus a one-time setup fee for building and testing your receptionist.
- 24/7 answering, lead capture and human transfer on every plan
- Keep your existing number and forward calls
- Dashboard with calls, transcripts and leads
Questions, answered
Will callers know they're talking to an AI?
Yes. The receptionist is instructed to always be honest that it's an AI assistant.
Do I need a new phone number?
No. You keep your current number and forward calls to your AI receptionist: always, only when you're busy, or only after hours. We give you the steps for your carrier.
Does it book straight into my calendar?
Not yet. It offers your arrival windows, records the time the caller wants, and your team confirms it. Calendar sync is planned, and we'll say so when it ships.
Will it quote prices?
Only what you tell it to. During setup we replace the template's example fees with your own pricing rules, or tell it not to quote at all. It's built for HVAC contractors who want consistent answers, not guesses.
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