Calls it's set up for
Your receptionist starts from a template built for this trade, then we tailor it to your services, hours, service area and rules before it answers a real customer.
- Emergency leaks and burst pipes
- Drain and sewer stoppages
- Water heater repair and replacement
- Toilets, faucets, disposals and repiping
How it handles them
Emergencies go to you
Active flooding, a burst pipe, sewer backing up into the home or a gas smell are treated as urgent: the caller is told to shut off the main water valve and the call is transferred to the number you choose.
Appointment requests
Offers your morning and afternoon arrival windows and records the one the caller wants, ready for your team to confirm.
After hours
Tells callers you're closed, offers your on-call technician for active flooding, and otherwise takes the details for a first-thing callback.
What it asks every caller
Collected the same way on every call, and never made up. You can change the questions during setup.
- 1Full name
- 2Best callback phone number
- 3Service address
- 4Type of plumbing issue
- 5Is there an active leak or water shutoff needed?
- 6Preferred service timeframe
Every call becomes a summary in your dashboard with the caller's details, what they need and the time they asked for.
Pricing
Plans start at $199/month, plus a one-time setup fee for building and testing your receptionist.
- 24/7 answering, lead capture and human transfer on every plan
- Keep your existing number and forward calls
- Dashboard with calls, transcripts and leads
Questions, answered
Will callers know they're talking to an AI?
Yes. The receptionist is instructed to always be honest that it's an AI assistant.
Do I need a new phone number?
No. You keep your current number and forward calls to your AI receptionist: always, only when you're busy, or only after hours. We give you the steps for your carrier.
Does it book straight into my calendar?
Not yet. It offers your arrival windows, records the time the caller wants, and your team confirms it. Calendar sync is planned, and we'll say so when it ships.
Will it quote prices?
Only what you tell it to. During setup we replace the template's example fees with your own pricing rules, or tell it not to quote at all. It's built for plumbers who want consistent answers, not guesses.
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